For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is KOMODOREBOT SL of carrer Torres i Amat, 21, 1 – 08001 Barcelona.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site (https://www.komodore.co/) or use our app, place an order, fill out a form, respond to a survey, subscribe to the newsletter, correspond with us via phone, email or otherwise (including when reporting a problem with the Site), or in connection with other activities, services, features or resources we make available on our Site. The information Users may be asked to provide includes their name, email address, mailing address, phone number, financial and credit card information. This information is kept until the user decides to close their account.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. And users can always access their personal information in the app, from https://www.komodore.co/privacy-policy-en/
We automatically collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include:
This information is kept during a reasonable amount of time for internal use.
We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive personal identification information about you from them.
We use the plugin HubSpot from WordPress in our web to process data as name, email and postal code. The data is kept stored internally in our web for commercial use.
Whenever you subscribe to KOMODORE you will be requested to send payment information to allow payment process to take place (taking into consideration payment methods, for example credit card number). Your payment will be processed by the external supplier Stripe, 185 Berry Street # 550, San Francisco, CA 94107, EE. UU. Y Paypal, 2211 North First Street, San José, CA 95131, EE. UU.
We use Typeform as a form tool for our product and services. The gathered data is sent to Carrer Bac de Roda, 163, 08018 Barcelona, with C.I.F. (tax identification code) B65831836, registered in the Business Register in Barcelona, page B-421911, folio 145, volume 43262 being the data at our disposition. to obtain more information regarding your data management from Typeform, visit https://www.typeform.com/. We offer this service to increase customer satisfaction and positive perception.
Los datos personales recabados a través del sitio web se utilizan para fines comerciales, de marketing, de gestión de pedidos y de satisfacción de usuario.
Los datos recabados a través de campañas publicitarios sirven para estudios de mercado.
KOMDOREBOT SL uses your personal identification information (including information collected from other sources) for commercial purposes, marketing purposes, purchases management and customer satisfaction. The details gathered through campaigns are used for marketing studies.
KOMDOREBOT SL might use the personal and non personal identifications data of the user in the following ways:
If User decides to opt-in to our mailing list, they will receive emails that may include, without limitation, company news, updates, and related product or service information. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site or using the contact details provided below (see ‘Contacting Us’).
Once we have received your information, we will adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We do not sell, trade, or rent Users personal identification information to others.
Provided that you have given Us your permission, We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with selected third parties including:
We may disclose your personal information to third parties:
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply (which can be found at https://komodore.co/es/terms-conditions/) and other agreements; or to protect the rights, property, or safety of KOMDOREBOT SL our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
Our services and related information gives you the capacity to delete your personal information being able to do it inside the app or just by requesting it through an email. There are some details that due to their nature are required for us to keep if there exists contractual agreement (tax office). We will only keep them during the contractual agreement period, or until you as a user decide to cancel and request for your details to be deleted.
You have the right to access information held about you. Any access request may take place by requesting it in an email sent to firstname.lastname@example.org.
Your rights include:
– Right of access.
– Right of Rectification and suppression.
– Right to be forgotten.
– Right of opposition.
– Limitation to treatment.
You may act on your right by sending us a notification stating your name, and sending a photo of your identification card with the request. This request is for free.
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