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FAQ´s

Here are answers to the most frequently asked questions by customers

Komodore is a software for vacation rentals that automates the check-in process and communication with guests.

We offer the following services: smart door opening system, automatic guest registration, property instruction manual, guest communication channel, Interactive map with recommended places and the possibility of booking additional services.

Komodore is not a vacation rental platform, we do not advertise tourist apartments. We help property managers to optimize their management.
Our mission is to automate the entire check-in process to optimize host management time, save costs, and enhance the guest’s travel experience.

When guests book a reservation they receive a personalized confirmation email with a link, with which they will be able to access their personal area through the Komodore mobile web application, without the need to download any app as it works in any browser.

The first thing travelers can do when accessing the mobile application is filling in the pre-check-in form. With it, your data is confirmed and the travelers part is carried out. On the day of arrival, the travelers’ information part is automatically sent to the authorities.

Once the questionnaire has been finalised, travelers can access all the information to plan their trip: instructions on the reservation, a property manual with videos and images, an interactive map with the main points of interest in the area where they are staying and a wide catalogue of additional services.

Finally, on the day of arrival, the access section to the property is activated so that you can easily enter the property from your mobile phone.

Absolutely, Komodores’ great advantage is that it is 100% adaptable to the managers’ requirements. The control panel allows the host to include all the information related to the house, location, rules, booking conditions, an instruction manual on the use of household appliances, wifi password, etc. All this complemented with videos and 360 photos. Besides, all the sections are customisable and new ones can be configured at managers’ request.

Yes, Komodore is compatible with other management systems, such as channel managers or PMS. Check our partners at this link or contact for to advise regarding integration.

Our experts will guide you through the whole process, however, it is a really intuitive system. The information is uploaded to the control panel and is configured for all guests. Through the control panel, you will be able to review all bookings and access the chat. In this way, guest communication is funnelled through a single channel.

Komodore has its own technicians to will help you with the installation. Get in touch with us for more information. If you prefer to do it yourself, you can consult an installation guide in the following link.

The monthly subscription is 4.99 a month per accommodation unit (VAT incl.)
If you want to install the smart lock system and provide remote access to the property, the subscription is 14.99 months (VAT Incl.)
There is no permanence contract, you can unsubscribe the service at any time.
Contact us here to request a quote for your apartments.

– Pre-check-in system.
– Travelers registration and automatic delivery to authorities.
– Welcome book (instruction manual for the property, videos, 360 photos, interactive map, reservation information and location).
– Up-selling services.
– Communicate hub.
– Integration with the management system that you usually use.
– Weekly updates with new functionalities and the possibility of customizing them for each property.

It is quick and easy, contact us here and we will guide you step by step

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